Privacy Policy

1. Introduction

This Privacy Policy explains how Cockatoo Marketplaces Pty Ltd ("we", "us", "our") collects, uses, discloses, and protects your information when you use Paperbeam (the "Service").

Paperbeam is a software product that enhances and customizes Stripe invoices.

We are an Australian company and comply with the Privacy Act 1988 (Cth), including the Australian Privacy Principles (APPs). Where applicable, we also take steps to align with international privacy laws such as the General Data Protection Regulation (GDPR).

2. Who We Are

For privacy-related inquiries, contact us at: support@paperbeam.app

3. Information We Collect

We collect the following types of information:

4. How We Use Your Information

We use your information to:

• Provide and operate the Service
• Customize invoice experiences
• Sync data with your Stripe account
• Process subscriptions and billing
• Improve product features and performance
• Communicate with you (support, updates)
• Ensure security and prevent fraud
• Comply with legal obligations

5. Legal Bases for Processing (GDPR)

Where applicable, we rely on:

• Contractual necessity to provide the Service
• Legitimate interests to improve and secure our platform
• Consent where required (e.g., marketing)
• Legal obligations

6. Sharing of Information

We may share your information with:

7. International Data Transfers

As a global service, your data may be processed in countries outside Australia.

We take reasonable steps to ensure that any international data transfers comply with applicable laws and maintain appropriate safeguards.

8. Data Retention

We retain personal information only as long as necessary to:

• Provide the Service
• Comply with legal obligations
• Resolve disputes
• Enforce agreements

You may request deletion of your data at any time (see Section 11).

9. Data Security

We implement appropriate technical and organizational measures to protect your data, including:

• Encryption in transit (HTTPS)
• Secure authentication systems
• Access controls
• Monitoring and logging

However, no system is completely secure.

10. Your Rights

Depending on your location, you may have the right to:

• Access your personal data
• Correct inaccurate information
• Request deletion of your data
• Object to or restrict processing
• Request data portability

To exercise these rights, contact us at: support@paperbeam.app

11. Account Deletion

You may request deletion of your account and associated data by contacting us.

We will process requests within a reasonable timeframe, subject to legal and operational obligations.

12. Third-Party Links

Our Service may contain links to third-party websites. We are not responsible for their privacy practices.

13. Children's Privacy

Our Service is not intended for individuals under 18 years of age. We do not knowingly collect data from children.

14. Changes to This Policy

We may update this Privacy Policy from time to time.

We will notify users of material changes via:

• Website notice
• Email (if applicable)

15. Contact Us